At y111, the privacy and security of your personal information is a matter we take very seriously. This Privacy Policy explains precisely what data we collect from players across Pakistan, why we collect it, how it is stored and protected, and the rights you hold over your own information. We strongly encourage you to read this document in full before registering or using any y111 service.
These six principles underpin every data decision we make at y111. They are not marketing language — they are binding practices embedded in our operational procedures and licensing obligations.
y111 collects only the personal data that is strictly necessary for the purposes described in this Policy. We do not collect data speculatively or for purposes not disclosed to you at the time of collection. If we do not need a piece of information, we do not ask for it.
All data transmitted between your device and the y111 Platform is protected by industry-standard TLS/SSL encryption. Sensitive account and payment data is encrypted both in transit and at rest using AES-256 protocols within access-controlled server environments.
As a y111 user, you hold meaningful rights over your personal data — including the right to access, correct, and in certain circumstances request deletion of your information. These rights can be exercised at any time by contacting y111's support team via live chat from within your account dashboard.
y111 does not sell, rent, or commercially trade your personal data to third-party advertisers, data brokers, or marketing agencies. Your data is used solely for platform operation, KYC compliance, payment processing, and responsible gaming purposes as outlined in this Policy.
Where data is shared with third parties — such as KYC verification providers or payment processors like JazzCash and EasyPaisa — it is shared only to the minimum extent necessary for that specific purpose. All third-party processors are contractually bound to data protection obligations equivalent to our own.
y111 does not retain personal data indefinitely. Retention periods are defined by operational necessity and legal obligation under our international gaming license. Once data is no longer required for its stated purpose and no legal retention obligation applies, it is securely deleted or anonymised.
This Privacy Policy ("Policy") describes how y111 ("we", "us", "our", "the Platform") collects, uses, stores, and protects the personal information of individuals ("you", "Player", "User") who access or use the y111 website at y111.ws and any associated services, features, or applications. This Policy forms part of the y111 Terms and Conditions. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
y111 is an internationally licensed online gaming platform. As part of its licensing obligations, y111 is required to implement robust data protection practices that safeguard the personal information of its Players. This Policy has been drafted to reflect those obligations and to give you a clear, honest account of how your data is handled from the moment you register on the Platform until the point at which your data is lawfully deleted or anonymised.
This Policy applies to all personal data collected through the y111 website at y111.ws, including data collected via account registration forms, payment processing flows, KYC (Know Your Customer) verification procedures, customer support interactions, and through the use of cookies and similar technologies on the Platform.
y111 collects personal data in the following categories, depending on how you interact with the Platform:
| Category | Data Elements | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC / passport number | Registration, KYC verification |
| Contact Data | Mobile number, residential address in Pakistan | Registration, KYC verification |
| Account Data | Username, encrypted password, account ID, account status | Registration |
| Financial Data | JazzCash / EasyPaisa / HBL / UBL / Meezan Bank account details, deposit and withdrawal history, transaction IDs | Deposits, withdrawals, cashier section |
| KYC Documents | CNIC scan (front and back), proof of address, selfie with CNIC (where required) | KYC verification process |
| Gaming Activity Data | Bets placed, games played, session duration, wager amounts, win/loss history | Platform use |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatic collection via cookies and server logs |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support interactions |
y111 does not knowingly collect special category data (such as health, religious, or political data) from Players. If such data is incidentally disclosed during a support interaction, it will not be stored or processed beyond what is strictly necessary to resolve the relevant query.
y111 uses the personal data it collects for the following defined purposes only:
y111 processes your personal data on the following lawful bases:
y111 does not sell, rent, or commercially disclose your personal data to third parties. Data is shared only in the following defined and controlled circumstances:
y111 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small data file stored on your device by your browser when you visit the y111 website. Cookies allow y111 to recognise your session, remember your preferences, and gather analytical data about Platform usage.
y111 uses the following categories of cookies:
You may manage your cookie preferences through your browser settings at any time. Disabling strictly necessary cookies will prevent you from logging into or using the Platform. Disabling other cookie categories may reduce the quality of your experience but will not prevent basic access to the site.
y111 implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Key security controls in place include:
Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, y111 will notify affected Players and the relevant regulatory authority within the timeframes required under applicable law.
y111 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal or regulatory obligations. The following general retention schedules apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and Identity Data | Duration of account + 5 years post-closure | Gaming license / AML regulatory requirement |
| Financial Transaction Records | 7 years from transaction date | AML and financial record-keeping obligations |
| KYC Documents | 5 years post account closure | Licensing and AML compliance |
| Gaming Activity Logs | 3 years from date of activity | Responsible gaming monitoring / dispute resolution |
| Customer Support Records | 3 years from interaction date | Dispute resolution and service improvement |
| Technical / Log Data | 12 months | Security monitoring and fraud prevention |
On expiry of the applicable retention period, data will be securely deleted or irreversibly anonymised such that it can no longer be associated with any individual Player. Where a legal obligation requires extended retention beyond the periods above, y111 will retain the minimum scope of data required to satisfy that obligation.
As a y111 Player, you are entitled to exercise the following rights in respect of your personal data. These rights can be exercised at any time by contacting y111's support team via live chat from within your account dashboard:
y111 will respond to all data rights requests within 30 days of receipt. Complex requests may require up to 60 days, in which case you will be notified of the extension and its reason within the initial 30-day window.
y111 operates a strict 21+ age policy. The Platform is not intended for, and does not knowingly collect personal data from, any individual under the age of 21. This policy is enforced through CNIC-based age verification during the KYC process — all Pakistani users must provide a valid National Identity Card, which by law is only issued to individuals aged 18 and above, and y111 enforces its own 21+ threshold above the legal minimum.
Parents and guardians in Pakistan are encouraged to make use of internet filtering tools and parental control software to prevent minors from accessing online gaming platforms. y111 supports the responsible gaming resources available at our Responsible Gaming page, which includes guidance for family members concerned about a relative's gambling behaviour.
y111 is operated under an international gaming license, and as a result, some personal data may be processed by y111's licensed operator or by contracted service providers located outside Pakistan. Where such transfers occur, y111 ensures that appropriate safeguards are in place to protect your data, including:
By registering on the y111 Platform and accepting the Terms and Conditions, you acknowledge and consent to the international transfer of your personal data under the safeguards described above. If you have concerns about international data transfers, you may contact y111's support team via live chat for further information.
y111 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or licensing requirements. When material changes are made, y111 will notify you by posting a prominent notice on the Platform and, where your email address is on file and verified, by sending a notification to that address.
The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the Platform following the posting of any amendment constitutes your acceptance of the revised Policy. If you do not agree to the amended Policy, you should cease using the Platform and may request account closure via live chat.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which y111 handles your personal data, please contact us using the following details. All privacy-related requests will be handled by y111's Data Protection team.
Your personal data is protected by SSL encryption, handled under strict international gaming license obligations, and never sold to third parties. Join thousands of players across Karachi, Lahore, and Islamabad who trust y111 for secure, fair online gaming in PKR.
21+ Players must be 21 years or older. Please gamble responsibly.